If you created your account or joined the Cylinder Loop service before 28th July 2023, please go to “Activate Account” tab instead. We have recently updated our website and kindly ask you to create a new password.
If you created your account or joined the Cylinder Loop service before 28th July 2023, we kindly ask you to activate your account here and create a new password.
The following terms and conditions and the Privacy Policy apply to all Pre-orders placed by any customer (hereinafter referred to as ”you”) with Aarke AB, (hereinafter referred to as “Aarke” or “we”), via Aarke’s website or mobile website (jointly referred to as the “Website”) for products that at the time of the Pre-order are not yet launched or are currently sold-out from the Website.
By placing a Pre-order you agree to be bound by these Terms for Pre-order of Products, the Privacy Policy and the ordinary Terms for Purchase.
When placing a Pre-order your contact information must be accurate and kept updated. If we do not have accurate or updated contact information we will not be able to keep you informed of your Pre-order. You can up-date your contact information at any time prior to your product being shipped by sending an e-mail to support@aarke.com.
Please note that Pre-orders are non-transferable.
When you place a Pre-order you will need to pay the full price for the product(s) ordered and any applicable delivery fees. Please note that as with all orders that are to be shipped to a delivery address outside the EU, Pre-ordered products may be subject to import charges, duties and taxes that you are responsible for paying.
Pre-ordered products will be shipped as soon as possible, subject to availability. Please note that launch dates and dates of availability of products are subject to change and we are not liable for any changes to such dates.
Either party may cancel a Pre-order at any time for any or no reason prior to our notice to you that the Pre-ordered product/s has/have been shipped (“Shipping Notice”). If cancellation occurs before we sent you the Shipping Notice you will be entitled to a full refund of your Pre-order payment. If you would like to cancel the purchase after the Shipping Notice is sent to you the terms regarding withdrawal in the Terms for Purchase shall apply.
Regarding any Pre-order for a product that is not yet launched you understand and agree that such product’s design and technical features are currently under development and that the product that may be shipped to you may differ from the product displayed at the time of Pre-order. If for any reason you are not happy with the final version of the product, your sole and exclusive remedy will be your right to withdrawal as set out in the Terms for Purchase.